Title: Header
Last modified: July 8, 2025

---

# Header

 *  Resolved [kklo](https://wordpress.org/support/users/kklo/)
 * (@kklo)
 * [11 months ago](https://wordpress.org/support/topic/header-225/)
 * Hi,
 * I use the Astra theme with this plugin.
 * I have a formatted pattern across the entire site similar to image 3, where there
   is an image in the background of the main menu. Normally this image is created
   through Elementor. To avoid conflicts, I configured the plugin with “Single Knowledge
   Base Mode” disabled. This way, I was able to edit the main page, placing the 
   image through the WordPress pages with a div tag, as shown in image 3, but on
   the following pages, Images 4 and 5, I was unable to place the image in the background.
 * If I enable “Single Knowledge Base Mode”, the frontend view shows as shown in
   image 6 and the subsequent pages with images 7 and 8.
 * I tried to create a template, as shown in [https://basepresskb.com/docs/knowledge-base/basepress-themes/how-to-customize-the-header-and-footer/](https://basepresskb.com/docs/knowledge-base/basepress-themes/how-to-customize-the-header-and-footer/)
   but it didn’t work. I tried to place these files, copied and renamed, in the 
   child theme, in the plugin itself and in the template created for the plugin,
   but it didn’t work either.
 * I would like to know exactly which file I should change the code to place the
   image in the background of the menu. Should I place code or CSS? I need help.
   
   Image3 – [https://www.awesomescreenshot.com/image/55342645?key=b3243451ef8c5cb55e7d610a30d77ed5](https://www.awesomescreenshot.com/image/55342645?key=b3243451ef8c5cb55e7d610a30d77ed5)
   Image4 – [https://www.awesomescreenshot.com/image/55342641?key=3ca9495d97ba0fb8c5bb401246f48e60](https://www.awesomescreenshot.com/image/55342641?key=3ca9495d97ba0fb8c5bb401246f48e60)
   Image5 – [https://www.awesomescreenshot.com/image/55342643?key=163ef2eed41e410a0de3fe5e06046ba7](https://www.awesomescreenshot.com/image/55342643?key=163ef2eed41e410a0de3fe5e06046ba7)
   Image6 – [https://www.awesomescreenshot.com/image/55342640?key=10dc8037f825e0e112440b31008ea33f](https://www.awesomescreenshot.com/image/55342640?key=10dc8037f825e0e112440b31008ea33f)
   Image7 – [https://www.awesomescreenshot.com/image/55342642?key=3da33e5ff745bcb80ff3d58c3afaa3bc](https://www.awesomescreenshot.com/image/55342642?key=3da33e5ff745bcb80ff3d58c3afaa3bc)
   Image8 – [https://www.awesomescreenshot.com/image/55342644?key=fb0396e636e145e20e4d6175cd9712f0](https://www.awesomescreenshot.com/image/55342644?key=fb0396e636e145e20e4d6175cd9712f0)
   Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [BasePress](https://wordpress.org/support/users/codesavory/)
 * (@codesavory)
 * [10 months, 4 weeks ago](https://wordpress.org/support/topic/header-225/#post-18555356)
 * When you mention
 * > I tried to create a template, as shown in [https://basepresskb.com/docs/knowledge-base/basepress-themes/how-to-customize-the-header-and-footer/](https://basepresskb.com/docs/knowledge-base/basepress-themes/how-to-customize-the-header-and-footer/)
   > but it didn’t work. I tried to place these files, copied and renamed, in the
   > child theme, in the plugin itself and in the template created for the plugin,
   > but it didn’t work either.
 * Are you editing the same theme which is active on your knowledge base? Please
   verify the same theme is active in the BasePress settings.
 * Also, just like the main WP theme, you may duplicate the entire BasePress theme,
   rename it and then customize any code you want as per your wish. Sure this is
   the old way of WP theme customizing compared to the page builder nowadays. But
   that should definitely work.
 * Thanks
 *  Thread Starter [kklo](https://wordpress.org/support/users/kklo/)
 * (@kklo)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/header-225/#post-18557974)
 * Hi, [@codesavory](https://wordpress.org/support/users/codesavory/)
 * I’m not editing it. I copied the Modern theme and renamed it, then added it to
   the Astra-child theme, but I couldn’t find a way to edit the article page. As
   I said, within this Astra-child theme, I added the two files, as described in
   the doc: Header and Footer.
   Thanks
 *  Plugin Author [BasePress](https://wordpress.org/support/users/codesavory/)
 * (@codesavory)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/header-225/#post-18559861)
 * I think the major misunderstanding here is that you are placing it as Astra-child
   theme. Where as the BasePress plugin’s themes are in plugins/basepress/themes
   folder. The BasePress theme should be cloned and placed in the same folder (plugins/
   basepress/themes). 
 * Also please note that the plugin theme does not have the capability to override
   the parent theme (The main theme active on your website). 
 * Hope this helps?
 *  Thread Starter [kklo](https://wordpress.org/support/users/kklo/)
 * (@kklo)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/header-225/#post-18559960)
 * Hi, [@codesavory](https://wordpress.org/support/users/codesavory/)
 * Ok,
 * and which file should I use to change the main pages and the article page (dynamic)?
 *  Plugin Author [BasePress](https://wordpress.org/support/users/codesavory/)
 * (@codesavory)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/header-225/#post-18560824)
 * Please refer to this theme index which also describes what each file does [https://basepresskb.com/docs/knowledge-base/basepress-themes/theme-files/](https://basepresskb.com/docs/knowledge-base/basepress-themes/theme-files/)
 * Hope this helps?
 *  Thread Starter [kklo](https://wordpress.org/support/users/kklo/)
 * (@kklo)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/header-225/#post-18561485)
 * Hi, [@codesavory](https://wordpress.org/support/users/codesavory/)
 * Hi,
   I’ve made some progress, but I still have a question.Only one of the three
   screens (screen_01) came out perfectly, but on the others (screen_02 and screen_03),
   the image doesn’t load and there’s a gap on the right side. I haven’t been able
   to resolve these two issues. Could you please help me?
 * Image 1 – [https://www.awesomescreenshot.com/image/55530262?key=8145d75799676ef2e9f8b81ae1d42ca7](https://www.awesomescreenshot.com/image/55530262?key=8145d75799676ef2e9f8b81ae1d42ca7)
 * Image 2 – [https://www.awesomescreenshot.com/image/55530264?key=3e97ef86801e72c7d8dcf678dbbfb256](https://www.awesomescreenshot.com/image/55530264?key=3e97ef86801e72c7d8dcf678dbbfb256)
 * Image 3 – [https://www.awesomescreenshot.com/image/55530263?key=8d4171d353fc092894f51a3ccef2a581](https://www.awesomescreenshot.com/image/55530263?key=8d4171d353fc092894f51a3ccef2a581)
   
   Thanks
 *  Plugin Author [BasePress](https://wordpress.org/support/users/codesavory/)
 * (@codesavory)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/header-225/#post-18574075)
 * That mostly looks like either the image is applied at the child DIV and not Parent
   div. Or maybe CSS issue.
 * This doesn’t really fall under our plugin support but happy to take a look if
   I can have a live URL so I can “inspect” the element and see what is wrong here.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Header’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [BasePress](https://wordpress.org/support/users/codesavory/)
 * Last activity: [10 months, 2 weeks ago](https://wordpress.org/support/topic/header-225/#post-18574075)
 * Status: resolved