Title: Having troubles installing WordPress
Last modified: August 19, 2016

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# Having troubles installing WordPress

 *  Resolved [hstetina](https://wordpress.org/support/users/hstetina/)
 * (@hstetina)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/having-troubles-installing-wordpress/)
 * I am having trouble installing WordPress. I have followed the steps to install
   and seem to be doing something wrong. I am using godaddy.com to host my site 
   and have downloaded their WordPress application. Using the information from that
   application I filled out my database info in wp-config.php using TextPad. I want
   to integrate WordPress in my root directory so I used the FTP Client of my host
   server (godaddy.com). I may be doing this wrong. In the installation directions
   it states, “If you want to integrate WordPress into the root of your domain (
   e.g. [http://example.com/](http://example.com/)), move or upload all contents
   of the unzipped WordPress directory (but excluding the directory itself) into
   the root directory of your web server.” I am not sure if I excluded the directory
   itself. How would I upload all the contents and exclude the directory itself?
   After uploading to the FTP Client I have tried to install WordPress by going 
   to [http://henrystetina.com/wp-admin/install.php](http://henrystetina.com/wp-admin/install.php)
   as stated in the installation instructions but get the message “Page cannot be
   found” “HTTP Error 404 – File or directory not found.” I must be doing something
   wrong. Can you please help? Does this make sense? Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/having-troubles-installing-wordpress/#post-1354064)
 * You may wond to review what is your web-root folder. If you are using a Windows
   type hosting at Godaddy, consider changing that to a Linux hosting plan.
 *  Thread Starter [hstetina](https://wordpress.org/support/users/hstetina/)
 * (@hstetina)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/having-troubles-installing-wordpress/#post-1354066)
 * I am using a Linux hosting plan.
 *  Thread Starter [hstetina](https://wordpress.org/support/users/hstetina/)
 * (@hstetina)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/having-troubles-installing-wordpress/#post-1354067)
 * What about the difference between uploading it in binary vs. ASCII? Would that
   cause problems?
 *  Thread Starter [hstetina](https://wordpress.org/support/users/hstetina/)
 * (@hstetina)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/having-troubles-installing-wordpress/#post-1354088)
 * Is there a phone number for customer support?
 *  [Go Daddy](https://wordpress.org/support/users/gdhosting/)
 * (@gdhosting)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/having-troubles-installing-wordpress/#post-1354113)
 * [@hstetina](https://wordpress.org/support/users/hstetina/)
    Try this help article–
   [http://help.godaddy.com/article/5110?isc=smfor1](http://help.godaddy.com/article/5110?isc=smfor1)
 * If you’d like to get in touch with our support staff you can find the contact
   info here: [http://www.godaddy.com/community/community.aspx?isc=smfor1&tab=support](http://www.godaddy.com/community/community.aspx?isc=smfor1&tab=support)
 *  Thread Starter [hstetina](https://wordpress.org/support/users/hstetina/)
 * (@hstetina)
 * [16 years, 3 months ago](https://wordpress.org/support/topic/having-troubles-installing-wordpress/#post-1354158)
 * Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Having troubles installing WordPress’ is closed to new replies.

## Tags

 * [godaddy](https://wordpress.org/support/topic-tag/godaddy/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 6 replies
 * 3 participants
 * Last reply from: [hstetina](https://wordpress.org/support/users/hstetina/)
 * Last activity: [16 years, 3 months ago](https://wordpress.org/support/topic/having-troubles-installing-wordpress/#post-1354158)
 * Status: resolved

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