Title: having trouble using a custom header Last modified: August 22, 2016 --- # having trouble using a custom header * [Brentverco](https://wordpress.org/support/users/brentverco/) * (@brentverco) * [11 years, 8 months ago](https://wordpress.org/support/topic/having-trouble-using-a-custom-header/) * HI wordpress people. * really hope you can help me * I’m using wordpress 4 on my website * [http://www.amsn.com.au](http://www.amsn.com.au) * I’m trying to install the facebook conversion code to the thankyou page of my enrollments so I can gauge the effectiveness of my facebook advertising. * facebook have provided some code ( looks to be javascrpit not html) that is to be placed ” Copy the code below and paste it between and * I understand that placing the code in the header.php will result in every page being tracked. * My intention is track only completed enrollments. This will allow me gauge accurately exactly how much my advertising results in actual enrollments as apposed to just website views. * I can also see how many click the link from facebook ads so there is not much point placing the code on every page. * ** Thus my goal is create a second header file that is called up only on my thankyou event enrollment page. * the steps I have done so far are * 1. I made a page template shown here thats calls to header-thankyou.php * [https://monosnap.com/image/svahuFs57hBCFELkNOUFgLE0cxhaU3#](https://monosnap.com/image/svahuFs57hBCFELkNOUFgLE0cxhaU3#) * and a header-thankyou.php file which is an exact copy of my head.php with the tracking script from facebook added just before the /head. * [https://monosnap.com/image/HWwiqACWNC9BqqjQRV9rxnckQ6z0VM#](https://monosnap.com/image/HWwiqACWNC9BqqjQRV9rxnckQ6z0VM#) * both these files have been ftp’d to the theme directory * [https://monosnap.com/image/mXA9EquGI0BT9DB5gwJveZfLoJiPsF#](https://monosnap.com/image/mXA9EquGI0BT9DB5gwJveZfLoJiPsF#) * yet when i select the thankyou as a template the checkout page fails to load and the enrollment steps crash. * [https://monosnap.com/image/M8QVMghhMPrJBZ5mww5vadDEBQMZO2#](https://monosnap.com/image/M8QVMghhMPrJBZ5mww5vadDEBQMZO2#) * I have re-instated the default page template to my checkout page so my site does not crash. * I suspect i have not quite got the code right to call the thankyou version of header. * if there is anything obvious you can see would love you long time this problem has been driving me nuts ! The topic ‘having trouble using a custom header’ is closed to new replies. ## Tags * [custom page template](https://wordpress.org/support/topic-tag/custom-page-template/) * [custome header](https://wordpress.org/support/topic-tag/custome-header/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 0 replies * 1 participant * Last reply from: [Brentverco](https://wordpress.org/support/users/brentverco/) * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/having-trouble-using-a-custom-header/) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics