Support » Fixing WordPress » Having trouble uploading images

  • saralynro


    I keep receiving various error message when I try and upload images to our media gallery:

    Error saving media attachment.

    IO error

    Unable to create directory /var/www/vhosts/ Is its parent directory writable by the server?

    Just expanded our space with our host, but that didn’t fix the problem.

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  • Login via FTP with an FTP client and check your wp-content/uploads/ folder permissions.

    WP needs to be able to create new folders.

    If you aren’t sure, you can check with your webhost.



    Forum Moderator

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.

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