Title: Having serious problems with WISE CHAT Last modified: August 31, 2016 --- # Having serious problems with WISE CHAT * Resolved [Odd Man](https://wordpress.org/support/users/odd-man/) * (@odd-man) * [10 years, 5 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/) * I have it running on two different installations of WP…One is the newest 4.4.1 and I believe 4.4. * I keep getting a fatal error, the chat room still works. It just locks me out of the back end of my wordpress. * Says an error on line 97 of the wice chat container php. * [https://wordpress.org/plugins/wise-chat/](https://wordpress.org/plugins/wise-chat/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Marcin](https://wordpress.org/support/users/marcinlawrowski/) * (@marcinlawrowski) * [10 years, 5 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/#post-6963225) * Thanks for reporting this. Could you please paste here the error message so I can fix it? * Thread Starter [Odd Man](https://wordpress.org/support/users/odd-man/) * (@odd-man) * [10 years, 5 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/#post-6963264) * Yeah, let me re install it. It takes about 2 hours for the error to happen. * Thread Starter [Odd Man](https://wordpress.org/support/users/odd-man/) * (@odd-man) * [10 years, 5 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/#post-6963298) * Fatal error: Uncaught exception ‘Exception’ with message ‘File /home/content/ 31/7290631/html/FRIDAYNIGHTFREAKSHOW.COM/wp-content/plugins/wise-chat/src/admin/ WiseChatChannelsTab.php was not found’ in /home/content/31/7290631/html/FRIDAYNIGHTFREAKSHOW. COM/wp-content/plugins/wise-chat/src/WiseChatContainer.php:97 Stack trace: #0/ home/content/31/7290631/html/FRIDAYNIGHTFREAKSHOW.COM/wp-content/plugins/wise- chat/src/WiseChatContainer.php(36): WiseChatContainer::load(‘admin/WiseChatC…’)# 1 /home/content/31/7290631/html/FRIDAYNIGHTFREAKSHOW.COM/wp-content/plugins/wise- chat/src/WiseChatSettings.php(270): WiseChatContainer::get(‘admin/WiseChatC…’)# 2 /home/content/31/7290631/html/FRIDAYNIGHTFREAKSHOW.COM/wp-content/plugins/wise- chat/src/WiseChatSettings.php(69): WiseChatSettings->getTabObject(‘wise-chat- chann…’) #3 [internal function]: WiseChatSettings->pageInit(”) #4 /home/content/ 31/7290631/html/FRIDAYNIGHTFREAKSHOW.COM/wp-includes/plugin.php(525): call_user_func_array( Array, Array) #5 /home/content/31/7290631/html/FRIDA in /home/content/31/7290631/ html/FRIDAYNIGHTFREAKSHOW.COM/wp-content/plugins/wise-chat/src/WiseChatContainer. php on line 97 * Thread Starter [Odd Man](https://wordpress.org/support/users/odd-man/) * (@odd-man) * [10 years, 5 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/#post-6963299) * That’s the error it’s throwing. I’ll have to uninstall it for now. I use the chat for my radio show. * It still works, I just can’t access the backend of my WP. I log in and it completely locks me out of the dashboard. * Both wp installations are 4.4.1 with the newest version of your plugin running as shortcode on a page. * There is no custom CSS either. I have several plugins running, but I can’t imagine they’d be interfering. Most of them are security things and both sites have different plugins. * Common ones are Blubrry Powerpress, Akismet, Wordfence, Simple Page Sidebars, Jetpack (of course) and facebook video embed. * Plugin Author [Marcin](https://wordpress.org/support/users/marcinlawrowski/) * (@marcinlawrowski) * [10 years, 4 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/#post-6963420) * Did you make any modifications of the source code of the plugin? * Is there a file “WiseChatChannelsTab.php” in wise-chat/src/admin folder? * Thread Starter [Odd Man](https://wordpress.org/support/users/odd-man/) * (@odd-man) * [10 years, 4 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/#post-6963421) * I made not changes…I went with the straight forward install. * I had to uninstall the plugin for now as I couldn’t make any posts or page changes with it on. I hadn’t heard back quickly and needed to run the site without it. * However the installer unpacks it it how it installed. I am eagerly awaiting a fix as I loved the plugin. * Thread Starter [Odd Man](https://wordpress.org/support/users/odd-man/) * (@odd-man) * [10 years, 3 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/#post-6963493) * Still waiting on a solution Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Having serious problems with WISE CHAT’ is closed to new replies. * ![](https://ps.w.org/wise-chat/assets/icon-128x128.png?rev=1306481) * [Wise Chat](https://wordpress.org/plugins/wise-chat/) * [Frequently Asked Questions](https://wordpress.org/plugins/wise-chat/#faq) * [Support Threads](https://wordpress.org/support/plugin/wise-chat/) * [Active Topics](https://wordpress.org/support/plugin/wise-chat/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wise-chat/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wise-chat/reviews/) ## Tags * [Backend](https://wordpress.org/support/topic-tag/backend/) * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/) * [Lockout](https://wordpress.org/support/topic-tag/lockout/) * 7 replies * 2 participants * Last reply from: [Odd Man](https://wordpress.org/support/users/odd-man/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/having-serious-problems-with-wise-chat/#post-6963493) * Status: resolved