Support » Fixing WordPress » Having problems uploading pics

  • Good afternoon,

    I hope this email finds you well. I’m having problems with the new version 5.5. I can’t add any media (pics or videos) in my posts. Every week, we post news, publications and more.

    For each news, we add pics in 2 sections: Inside the “news” and for the presentation of the news (featured image). I’m having problems with both of them.

    Regarding to the option “featured image”, when I try to upload a pic, that take me to another page and I can’t back to the news that I need to publish. With the old version, I didn’t have these inconveniences, it was easier.

    I hope you can help me with those issues. I looking forward to hearing from you.

    Bests,
    Hugo I.

    The page I need help with: [log in to see the link]

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