Title: Having issues when installing plugins
Last modified: August 19, 2016

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# Having issues when installing plugins

 *  [forsubscriptionsonly](https://wordpress.org/support/users/forsubscriptionsonly/)
 * (@forsubscriptionsonly)
 * [17 years ago](https://wordpress.org/support/topic/having-issues-when-installing-plugins/)
 * I am having a really hard time installing plugins on my wordpress.org installation.
   
   I am using the them Modularity Lite.
 * I am now trying to install the plugin “wordpress-automatic-upgrade” but it is
   not being recognized as a plugin.
 * The installation log says the following”
 * About to extract ‘/tmp/phpynUWJd’.
    Extracting files from /tmp/phpynUWJd… So 
   far, the type is set to ‘plugin’. Need to load PclZip. gzopen() found, will use
   PclZip. Starting extraction to folder ‘/homepages/45/d280599868/htdocs/wp-content/
   plugins/’. Creating directory ‘/homepages/45/d280599868/htdocs/wp-content/plugins/
   wordpress-automatic-upgrade’ Extracting wordpress-automatic-upgrade/readme.txt
   Extracting wordpress-automatic-upgrade/temp-index.php Extracting wordpress-automatic-
   upgrade/wordpress-automatic-upgrade.php Extracting wordpress-automatic-upgrade/
   wpau_db_backup.class.php Extracting wordpress-automatic-upgrade/wpau_helper.class.
   php Extracting wordpress-automatic-upgrade/wpau_plugin.class.php Extracting wordpress-
   automatic-upgrade/wpau_prelimcheck.class.php Extracting wordpress-automatic-upgrade/
   wpau_upgrade.class.php Extracting wordpress-automatic-upgrade/wpau_zip.class.
   php Creating directory ‘/homepages/45/d280599868/htdocs/wp-content/plugins/wordpress-
   automatic-upgrade/js’ Extracting wordpress-automatic-upgrade/js/jquery.js Extracting
   wordpress-automatic-upgrade/js/wp-wpau.js.php Extracting wordpress-automatic-
   upgrade/js/wp-wpau.php Creating directory ‘/homepages/45/d280599868/htdocs/wp-
   content/plugins/wordpress-automatic-upgrade/lib’ Extracting wordpress-automatic-
   upgrade/lib/ftp_class.php Extracting wordpress-automatic-upgrade/lib/ftp_class_pure.
   php Extracting wordpress-automatic-upgrade/lib/ftp_class_sockets.php Extracting
   wordpress-automatic-upgrade/lib/pclzip.lib.php Extracting wordpress-automatic-
   upgrade/lib/snoopy.class.php Extraction succeeded.
 * Has anyone seen this before? What am I doing wrong??
    Thanks,
 * Andre

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [figaro](https://wordpress.org/support/users/figaro/)
 * (@figaro)
 * [17 years ago](https://wordpress.org/support/topic/having-issues-when-installing-plugins/#post-1044298)
 * If you are using an earlier version of WP…earlier than 2.7…then it may be best
   to just do a manual upgrade to 2.7. From then on, you won’t need a plugin to 
   upgrade since this feature is built into WP 2.7.
 * See the following video for step-by-step directions on manually upgrading. Note…
   if you don’t have Cpanel, just use FTP for the file transfer parts.
 * [http://educhalk.org/blog/?p=17](http://educhalk.org/blog/?p=17)
 *  Thread Starter [forsubscriptionsonly](https://wordpress.org/support/users/forsubscriptionsonly/)
 * (@forsubscriptionsonly)
 * [16 years, 12 months ago](https://wordpress.org/support/topic/having-issues-when-installing-plugins/#post-1044502)
 * Hi Figaro.
 * I am using 2.7
    I will check again, but I am having issues almost every single
   time I try to install any new plugin…either via the automatic plugin installation
   within WP or via FTP…something is definitely amiss.
 * Thanks.
 * Andre
    [http://www.GoingtoBrazil.com](http://www.GoingtoBrazil.com)
 *  Thread Starter [forsubscriptionsonly](https://wordpress.org/support/users/forsubscriptionsonly/)
 * (@forsubscriptionsonly)
 * [16 years, 12 months ago](https://wordpress.org/support/topic/having-issues-when-installing-plugins/#post-1044563)
 * Here is an example of what is going on.
    I am trying to install the plugin PageMash,
   which is compatible with WP 2.7.1. When I try the installation from my WP admin
   area, I receive the following error, which I do not understand:
 * About to extract ‘/tmp/php7jjOkl’.
    Extracting files from /tmp/php7jjOkl… So 
   far, the type is set to ‘plugin’. Need to load PclZip. gzopen() found, will use
   PclZip. Starting extraction to folder ‘/homepages/45/d280599868/htdocs/wp-content/
   plugins/’. Creating directory ‘/homepages/45/d280599868/htdocs/wp-content/plugins/
   pagemash’ Extracting pagemash/README.txt Extracting pagemash/collapse.png
 * When I check my FTP, I notice that the folder has been created on the plugins
   folder, but only the readme file was created. Nothing appears on the list of 
   installed plugins on the WP admin area (either as inactive or active).
 * Can someone help me with this? This is happening with a lot of plugins I am trying
   to install, and it is driving me nuts!
 * Thanks,
 * Andre
 *  [qoolest](https://wordpress.org/support/users/qoolest/)
 * (@qoolest)
 * [16 years, 10 months ago](https://wordpress.org/support/topic/having-issues-when-installing-plugins/#post-1044618)
 * Any answers yet?
    I can’t even get wp2.7 to upload the zip plugin to install 
   the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Having issues when installing plugins’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [qoolest](https://wordpress.org/support/users/qoolest/)
 * Last activity: [16 years, 10 months ago](https://wordpress.org/support/topic/having-issues-when-installing-plugins/#post-1044618)
 * Status: not resolved

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