Support » Fixing WordPress » Having a terrible time with Word Press….

  • Resolved jmbwl


    This is my second post today, I am at my wits end.

    The latest problem, I have upgraded from 3.1 to 3.8 today. All my product descriptions have disappeared. How can this be?

    Does anyone have a simple solution.

    In utter desperation,


Viewing 9 replies - 1 through 9 (of 9 total)
  • Can you send a link to your site? It’s hard to understand your situation without some more detail.

    Also, since you updated, you might want to check that all of your plugins and themes are compatible with 3.8 – if they aren’t, that’s most likely the source of your problem.

    Thank you for your message.

    The website is

    However the site has now been restored to a previous version so all is now well.

    As I understand it, I have a free template attached to WP ecommerce. There are lots of script edits that were added to make the website look like I wanted it to. This is why any changes made have a negative effect.

    I have been advised by the guys that host my website that I should get a new template that is more compatible with WP e-commerce so that I am less restricted in what I can do. But I am terrified to do anything to it without the help of a Word Press expert.


    I would probably agree with your hosting service.

    E-Commerce themes often include hooks that work with these plugins, making the whole process much smoother. Otherwise, its up to the plugin to do the heavy lifting, and updates can cause massive integration problems.

    Also, you want to be careful about how you customize your theme/how much it gets updated. Good support is essential!

    How would you suggest I go about achieveing this? They are not Word Press people. It feels like I need to pay someone to hold my hand through the whole process. The last thing I want to do is lose all the hard work I have put into the site over the last 9 months. I fear it will not be a simple process.

    I would start on ThemeForest, and look for a premium theme. You get what you pay for, so a lot of times these themes are higher quality.

    After you find a theme that matches what you want, find a developer. There’s lots of freelancers available that would be happy to help you. Or, you can try changing it on your own and contact your theme developer for support – that’s the advantage of having a premium theme!

    Remember that you should probably set up a staging environment while you get your new site set up, and then switch over to it once you’re sure you like it. It doesn’t have to be tedious, but just be open to new ideas.

    Thank you for this.

    Whats the easiest way to find a freelancer?

    So before I say this, because I want to keep in line with the forum rules, I am not a freelancer and I have no personal gain from advising you about this.

    A site many of my friends have used is called Elance, and they offer a lot of support and security to protect you as an employer of a freelancer. You only pay as work is complete, I believe.

    Hope this solves your issue (please mark as resolved if so :] )

    You have been most helpful, thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Having a terrible time with Word Press….’ is closed to new replies.