• We have used NextGEN Gallery for years. Website has 50 galleries, with over 4500 images. Whenever there’s been a problem, Supoort has responded promptly, with resolution and/or suggestions. Haven’t switched from NextGEN to Imagely because I’m comfortable with the NextGEN format and feel that Imagely is too drastic a change.

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  • Plugin Support Michelle D.

    (@devmich)

    Hi @bobwey1,

    Thanks for the kind words about our support team, and for being a long-time NextGEN Gallery user!

    We understand the change to the new interface can feel like a lot, especially with a setup like yours. We’re continuing to refine the experience with each release, but please feel welcome to reach out to us in our support forum if anything specific comes up that we can help with.

    Thank you!

    • This reply was modified 1 month ago by Michelle D.. Reason: Added support forum reference for clarity on where to reach us
    Thread Starter bobwey1

    (@bobwey1)

    Fortunately, the team provided the link to the hidden settings, where I was able to set “Legacy Mode” on, which restored the familiar format.
    Great Support !

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