Support » Plugin: Smash Balloon Social Post Feed » Have to buy Pro to see images.

  • The fact that it is not clear that it only shows an image placeholder when you download it is why I give it two stars. It’s deceptive and not worth the money, IMHO.

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  • Plugin Author smashballoon

    (@smashballoon)

    Hi @spearheadmm,

    Thanks for your feedback, I appreciate it. I really apologize if you felt deceived by the plugin description in any way. We have a section in the main description (directly below the initial features list) explaining that there’s a Pro version available that will include photos/videos in the posts, along with a question in the FAQ section which addresses this. If you have any feedback or suggestions on how to improve the description to make this more apparent then we always appreciate hearing from our users.

    Again, I really apologize if you felt mislead at all, that wasn’t our intent. We pride ourselves on being an ethical and honest company and try to be as transparent as possible in our plugin description about the features included in the free version vs the Pro version.

    If you have any further questions or feedback at all then please let me know, and thanks again for leaving a review.

    John

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