Have Lost Access To My Website and Need To Cancel My Subscription
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Hello,
I recently switched over my website to be hosted by Squarespace. As a result, I was looking for a way to cancel my plan. However, I was having account issues and it was saying that an account with my e-mail did not exist, which was very puzzling because I have received e-mails from WordPress regarding account information.
What has created the main issue is that I decided to temporarily redirect the URL to Google to avoid people seeing the old, outdated website. However, this means that I am no longer able to login to my website as a collaborator and change things, as the URL redirect to a non-existent Google page. Is there any way for me to contact the company directly to help sort this out? I would hate to keep paying for a website that isn’t even being used. Soon the domain will be transferred to my new website and I have no idea how I will be able to access my old website then either.
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