Support » Plugin: CoSchedule » Hasn’t worked properly in over a year

Hasn’t worked properly in over a year

  • beachymel

    (@beachymel)


    4 months ago

    I’ve used CoSchedule for several years, and when it worked, it was amazing. However, for the past year, it has not worked properly with FB groups. Accounts are constantly disconnecting and posts either don’t go out or don’t go out properly – i.e. linked content is missing, text is there but images are missing, etc.

    I’ve been in touch with help many times but they always come back with “It’s the Facebook API.” A year is just too long to have these issues…

    It’s a shame because it used to work so well. I am now searching for an alternative.

Viewing 1 replies (of 1 total)
  • Plugin Support Annie Fitzell

    (@anniefitzell)

    4 months ago

    Thank you for sharing this feedback. We try our best to ensure our Marketing Calendar lives up to its value for every user, so I’m very sorry to hear it hasn’t met expectations for you.

    Our support team is happy to help troubleshoot at support@coschedule.com, but there are some variables outside of our control when working with outside networks. We’d love the opportunity to take a closer look at your situation; please feel welcome to email us with more details so we can do a little extra digging.

    Thank you for sharing your experience and for your continued efforts!

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.

Views