Support » Plugin: CoSchedule » Hasn’t worked properly for years

Hasn’t worked properly for years

  • beachymel

    (@beachymel)


    12 months ago

    <!– wp:paragraph –>
    <p class=””>Used to be great.</p>
    <!– /wp:paragraph –>

    <!– wp:paragraph –>
    <p class=””>Now it is completely inconsistent with respect to posting what’s scheduled, especially with facebook groups. Scheduled posts often do not go through and the reason why is often “Facebook reported an error on message send. Please check Facebook to see if the message published successfully. If it has not sent, please reschedule the message. If the problem persists, please contact support.” </p>
    <!– /wp:paragraph –>

    <!– wp:paragraph –>
    <p class=””>I have a lot of posts going out to multiple places daily, and I don’t have time to check to make sure they posted as scheduled. That’s the whole point of using software that works. Accounts also get disconnected all the time. Their “help” is no help. CoSchedule help blames it on Facebook API. Facebook blames it on CoSchedule. </p>
    <!– /wp:paragraph –>

    • This topic was modified 2 weeks, 3 days ago by beachymel.
Viewing 1 replies (of 1 total)
  • Plugin Support Annie Fitzell

    (@anniefitzell)

    12 months ago

    Thank you for sharing this feedback. We try our best to ensure our Marketing Calendar lives up to its value for every user, so I’m very sorry to hear it hasn’t met expectations for you.

    Our support team is happy to help troubleshoot at support@coschedule.com, but there are some variables outside of our control when working with outside networks. We’d love the opportunity to take a closer look at your situation; please feel welcome to email us with more details so we can do a little extra digging.

    Thank you for sharing your experience and for your continued efforts!

Viewing 1 replies (of 1 total)
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