Support » Plugin: Visitor Traffic Real Time Statistics » Has Visitor Traffic Real Time Statistics Pro no support?

  • Resolved suwarrow9

    (@suwarrow9)


    Visitor Traffic Pro version has 50% OFF every day – Limited Time Deal! When you choose the PRO version ($ 29.00), it is recommended that you also choose 1 year of Exclusive Premium Support for $ 9.00. Does this mean that if you choose the Pro version there is no support by default?

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  • Plugin Author osama.esh

    (@osamaesh)

    Hello,
    Thank you for using our plugins,
    The 50% off is for the end of this month, and we will decide after that.

    Regarding the support, The main difference between the paid support and free support is the ticket priority; Paid support will have a priority.
    We don’t ignore any customer 🙂

    Thread Starter suwarrow9

    (@suwarrow9)

    So on top of the Pro package there is an additional $ 9.00 if you want support. Support is therefore not standard in the Pro version.

    Plugin Author osama.esh

    (@osamaesh)

    Support is for all customers, but the paid support will have extra priority, ex: the ticket normally takes 1-3 days, but if you have paid support, it will take less than two days. that’s it

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