Support » Plugin: Quick and Easy FAQs » Has this plugin been abandoned?

  • Resolved dougfatheruk

    (@dougfatheruk)


    No response to any of the support requests for months and no updates for 11 months.

    Should we be looking elsewhere for a replacement plugin.

    I still have the issue where the toggle only works on desktop and not on iOS or Android mobile and would love to get it sorted.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    This plugin is not abandoned. I am sorry for the trouble you have faced.

    I just checked the plugin on some of our installations and it is working fine on mobile devices.

    As per my findings, the problem is in your website structure. The div with the class ‘.widget-area’ is overlapping all the FAQs contents and no click/touch is reaching to the FAQ title so that it can toggle.

    The fix is to add the following CSS to your ‘Appearance > Customize > Additional CSS’ area which will stop that specific area to overlap the main contents div.

    @media (max-width: 768px){
    .widget-area {
    clear: both;
    }
    }

    Let me know if still face the issue.

    Regards

    Hi,

    Thank you so much for your help and please don’t be sorry, the plugin is free and I’m just grateful I’ve been able to resolve the problem.

    The fix has worked perfectly.

    Thank you again for your time.

    • This reply was modified 1 year, 1 month ago by  dougfatheruk.
    thepanache

    (@thepanache)

    unfortunately, I can not install Quick and Easy FAQs getting “Something went wrong with the plugin API” message without any explanation.

    could you tell how to install QaEFAQs properly?

    M Hassan Raza

    (@hassanraza)

    Hi,

    Due to an author email issue, this plugin is temporarily disabled. It will be up and running soon. Thank you for your patience.

    Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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