Has major bug, horrible support

  • ex501

    (@ex501)


    5 years, 8 months ago

    Plugin has major bug where you are not able to switch between currencies on mobile devices.

    4 Days waiting for support response.

    -Run away from this plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Pierre Sylvestre

    (@strategio)

    5 years, 8 months ago

    Hi @ex501,

    Sorry to hear you are having troubles.

    Could you please share the wpml.org support ticket link here wo we can check it in depth?

    Thanks,
    Pierre

    Thread Starter ex501

    (@ex501)

    5 years, 8 months ago

    Gladly: https://wpml.org/forums/topic/wmpl-doesnt-switch-currently-on-mobile/

    Izzi WPML

    (@izzih)

    5 years, 8 months ago

    Hi there,

    Thank you for sharing. As mentioned in our forum, we double checked and this issue is not reproduceable in a fresh install.

    We run CC tests as well as perform Compatibility testing before each release and while there is always the possibility that something is missed or a previously compatible plugin or theme causes an incompatibility in newer versions, the chances of a major bug like this getting through are very slim.

    I believe the issue is related to your theme and I will follow up with you on the WPML Support Forum ticket.

    Stay Safe!

    Best,
    Izzi

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Has major bug, horrible support’ is closed to new replies.