Has iThemes shut down their Stash and Support

  • Vayu Robins

    (@vayu)


    5 years, 7 months ago

    Hi.
    I have purchased BackupBuddy Stash 25GB which automatically renews on September 29, 2018. But for some reason, iThemes removed all but 1GB storage. (That’s a month too early)
    I contacted iThemes support about this 3-4 days ago and have still not heard from them. This is a crucial problem for me and all my clients because I cannot access the backups. When it comes to something like this, it’s important to have quicker support response. I am very disappointed with iThemes lack of response to a problem they have made.

    The page I need help with: [log in to see the link]

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