Support » Plugin: Filester - File Manager Pro » Has backend ads, crashed site

  • As another reviewer stated, version 1.7 brought a critical error that crashed my sites. To the developers’ credit, they fixed it fairly quickly once support was requested here, but they need to implement better reviews or testing before pushing updates that crash entire sites.

    Second, the plug-in touts itself as having no ads, but there are annoying ads in the admin backend for one of their other plugins. Thus, they cannot honestly claim that there are no ads.

    The plug-in otherwise works well…for now. Please get rid of the ads so that your words match your actions.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    Hi @verysiberian

    Yes, that bug only in the PHP low version and hard to found it. But we work hard on the weekend to act quickly as you see.

    For the ads, it just a small recommendation to install FileBird, you can hide it, not annoying.

    Or you can use this version: https://downloads.wordpress.org/plugin/filester.1.6.1.zip

    Thanks for use Filester. If you don’t think Filester is the best plugin for you, you can change to another.

    I hope you can understand and change your rating.

    Best regards,
    Tommy

    Thread Starter verysiberian

    (@verysiberian)

    As I noted, I appreciated the quick fix. But the bottom line is that you described your plugin as having no ads. I see now that since I published my review, you removed that statement from your plugin’s description.

    Please admit that you said there were no ads, but then you placed an ad (and yes, it’s annoying since it comes up again even if you click to dismiss it), and then you realized it. Instead of getting rid of the backend ad (which you should still do), you stopped saying that there were no ads.

    Transparency is good.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @verysiberian ,

    I am sorry that you do not like the ads, but please understand that we do not have transparency issues in this case at all, because we have the right to add ads or to not do so (I hope you understand this from a marketing perspective).

    Also, we are fully aware that the ads will be helpful to a lot of people while some people may not want to see it.

    We hope you can please reconcile with your review, since the plugin works for you normally?

    Thank you!

    Kind regards,
    -Bruce-

    Thread Starter verysiberian

    (@verysiberian)

    Yes, you have the right to have ads, but you do not have the right to say that there are no ads but then to have ads. That does not seem honest. Why don’t you stop doing that?

    Thread Starter verysiberian

    (@verysiberian)

    Anyone interested should review the wording here:

    https://wordpress.org/plugins/search/filester/

    Direct quote: Best WordPress file manager without FTP access. Clean design. No ads – No banner – No need to upgrade because this is PRO version.

    As shown, it says no ads and no banner. But that’s exactly what you have put on the WP backend. Come on, man, own up to it and correct the issue.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @verysiberian ,

    Thats alright, you can hide the ads, and also we will update that description too and so we hope you could also remove the low ratings from our plugin now, because we have listened to you?

    Thanks a lot.

    Kind regards,
    -Bruce-

Viewing 6 replies - 1 through 6 (of 6 total)
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