Support » Plugin: Kadence WooCommerce Email Designer » Hardcoded message added to email text

  • Resolved rambo3000



    With “Customer New Account” email type selected, I get this text added, and I can’t find a way to remove it:
    “You can access your account area to view your orders and change your password here (link to account page)”.

    It is appended in a separate p tag after body text, and before additional content.

    How can I remove it?

Viewing 6 replies - 1 through 6 (of 6 total)
  • I’ve had to modify customer-new-account.php to disable this.
    Could you add a switch for hardcoded text, as it might be not relevant in some cases?

    In my case I don’t have any orders (just single subscription), and I don’t want to suggest user to change password.
    And I need a different CTA than “View my account”.

    I have the same issue.

    The text is part of the Woocommerce email template, it’s not technically part of the body text. Part of the reason for that is because if you have woocommerce generating passwords for your users then it will also output

    Your password has been automatically generated: %s’

    But I will add an option to remove the account area section.


    Thanks, looking forward to.

    As this text is in plugin’s customer-new-account.php I guess it’s just a matter of a flag.

    Regarding the link (to the account in this case), it could be just a placeholder.
    So in “new account” example the link to account could be {link_to_account} and in your example, the password placeholder could be {generated_password}.

    This would also open up the plugin to folks who’re providing content for non-english speaking audiences.

    The update is pushed out. You can turn off the account section which is normally standard with woocommerce.

    You can always translate those strings if you are using another language.


    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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