• Resolved mythol1

    (@mythol1)


    Hi! I’m trying to do a hard-reset in the plugin. I removed the content in FTP (cPanel) and removed removed the plugin first in other try, but when I download it again it come with all the config.. What can I do?

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @mythol1

    To uninstall the UM data, first, you need to check the option “Remove Data on Uninstall? ” in WP Admin > Ultimate Member > Settings > Misc. Once it is checked, you can delete the UM plugin via WP Admin > Plugins.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @mythol1

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

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