Support » Plugin: WooCommerce Blocks » hand-picked block not showing my products in the list

  • Resolved sweetghost99

    (@sweetghost99)


    while using hand-picked products for showing desired products on a page it only shows woocommerce default products in the list instead of showing the products that i have published. ive tried everything including clearing all the caches from the woocommerce status page. i’ve tried changing to storefront theme. This block came built in with woocommerce but i was facing the same problem so i installed blocks plugin . and still facing the same problem. the list of products to select from should show my products . i’ve deleted woocommerce products but they still show up in the list.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support zdenys

    (@zdenys)

    Hi there @sweetghost99!

    I’ve tested the Hand-picked Products Block on two separate test sites of mine and it correctly listed the actual products I have on each site.

    So this kind of problem is usually caused by either a conflict with your theme or with another plugin. I know you did some troubleshooting, but if you could do more it’ll likely reveal the culprit.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce (version 4.9) and WooCommerce Product Blocks (version 4.2)
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know the outcome of the above troubleshooting so we can assist you further if needed. If that is the case, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter sweetghost99

    (@sweetghost99)

    I tried all the suggestions you’ve provided, unfortunately nothing makes the block work. i am still unable to find my products in the list.
    Here is the status report as asked :

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://athlenia.com
    Site address (URL): https://athlenia.com
    WC Version: 4.9.1
    REST API Version: ✔ 4.9.1
    WC Blocks Version: ✔ 4.2.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.8.3
    Log Directory Writable: ✔
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.2.34
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.15-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.9.1
    WC Database Prefix: wp_
    Total Database Size: 9.20MB
    Database Data Size: 6.81MB
    Database Index Size: 2.39MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
    wp_adsw_activities: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_adsw_ali_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_adsw_search_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_adsw_task_upload_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_aws_cache: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
    wp_aws_index: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_lws_wr_achieved_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_lws_wr_historic: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 2.11MB + Index: 0.17MB + Engine InnoDB
    wp_postmeta: Data: 0.45MB + Index: 0.19MB + Engine InnoDB
    wp_posts: Data: 2.52MB + Index: 0.06MB + Engine InnoDB
    wp_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_sib_model_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woo_shippment_provider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 59
    custom_css: 1
    customize_changeset: 22
    elementor_library: 2
    lws-wre-event: 4
    lws-wre-pool: 1
    lws-wre-unlockable: 1
    nav_menu_item: 17
    page: 15
    post: 8
    product: 9
    product_variation: 32
    revision: 96
    seedprod: 1
    shop_coupon: 1
    shop_order: 8
    shop_order_refund: 1
    size-chart: 10
    ufaq: 7
    wp_block: 4
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (29) ###
    
    Advanced Woo Search: by ILLID – 2.18
    All-in-One WP Migration: by ServMask – 7.32
    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.0.10.1
    Elementor: by Elementor.com – 3.0.16
    Facebook for WooCommerce: by Facebook – 2.2.0
    Jetpack by WordPress.com: by Automattic – 9.3.1
    JetWoo Widgets For Elementor: by Crocoblock – 1.1.2 – Installed version not tested with active version of WooCommerce 4.0
    Google Ads & Marketing by Kliken: by Kliken – 1.0.6
    LiteSpeed Cache: by LiteSpeed Technologies – 3.6.1
    Mailchimp for WooCommerce: by Mailchimp – 2.5.0
    OneSignal Push Notifications: by OneSignal – 2.1.5
    Gutenberg Blocks and Template Library by Otter: by ThemeIsle – 1.6.0
    Templates Patterns Collection: by ThemeIsle – 1.1.2
    Orbit Fox Companion: by Themeisle – 2.10.3
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.0.1
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.9
    Woo Discount Rules: by Flycart Technologies LLP – 2.3.3
    WooCommerce Blocks: by Automattic – 4.2.0
    Notification for WooCommerce: by Andy Ha (villatheme.com) – 1.2.3.7
    Razorpay for WooCommerce: by Team Razorpay – 2.6.0
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.5
    Booster for WooCommerce: by Pluggabl LLC – 5.3.6
    WooCommerce Sendinblue Newsletter Subscription: by Sendinblue – 2.0.5
    WooCommerce Shipping & Tax: by Automattic – 1.25.5
    WooCommerce: by Automattic – 4.9.1
    Yoast SEO: by Team Yoast – 15.6.2
    WP Mail SMTP: by WPForms – 2.5.1
    WPForms Lite: by WPForms – 1.6.4.1
    YITH Essential Kit for WooCommerce #1: by YITH – 2.1.7
    
    ### Inactive Plugins (10) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.5
    Hello Dolly: by Matt Mullenweg – 1.7.2
    myCred: by myCred – 2.0.1
    Product Feed PRO for WooCommerce: by AdTribes.io – 9.3.7
    Super Progressive Web Apps: by SuperPWA – 2.1.5
    TablePress: by Tobias Bäthge – 1.12
    Ultimate FAQ - WordPress FAQ Plugin: by Etoile Web Design – 1.9.11
    Variation Swatcher for WooCommerce: by ThemeAlien – 1.0.10
    YITH Color and Label Variations for WooCommerce: by YITH – 1.9.7
    Yotpo Social Reviews for Woocommerce: by Yotpo – 1.1.8
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: #204 - /terms-conditions/
    
    ### Theme ###
    
    Name: Neve
    Version: 2.9.5 (update to version 2.10.0 is available)
    Author URL: https://themeisle.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 374
    Oldest: 2020-12-24 15:44:31 +0530
    Newest: 2021-01-20 01:11:23 +0530
    
    Pending: 3
    Oldest: 2021-01-20 04:10:15 +0530
    Newest: 2021-01-21 11:06:39 +0530
    
    
    Plugin Support Joey – a11n

    (@jricketts4)

    Hi @sweetghost99 – now that v4.3.0 has been released, can you update and check again? If it still doesn’t work, please paste a screenshot of the block in your admin dashboard so we can see what you’ve set up. In addition to that, please link us to the corresponding page.

    Thread Starter sweetghost99

    (@sweetghost99)

    in this pic you can see the list is only consist of default woo products when i have some other products added to the store.
    https://drive.google.com/file/d/1ZHMearhlDL4g0FEjX6RoAqTJlNJHIuo6/view?usp=sharing

    when i try to search for my products :
    https://drive.google.com/file/d/13KTo2xQ4LbZ-FbrYM_-raOxbWvJurr1v/view?usp=sharing

    Thread Starter sweetghost99

    (@sweetghost99)

    @jricketts4 @zdenys
    I’ve followed all the instruction given by you and I have provided all the information required by you. I have not received any effective resolution or update from your side.

    Plugin Support Adam a11n

    (@adamkheckler)

    Sorry for the delay on this!

    One thing you might try is heading to WooCommerce > Status > Tools and running these two tools:

    https://d.pr/i/sP1bmD/EMwrs4Qnih

    After that, wait 30 minutes or so, then try again. Does selecting a product work now?

    Plugin Support Mike a11n

    (@nixiack8)

    Hi @sweetghost99,

    Did the previous option work, to clear transients and regenerate the table? Please let us know!

    Plugin Support fevered – a11n

    (@fevered)

    Hey there, since we haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)
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