• Resolved George

    (@nosgr)


    Hello,

    I’ve just installed your plugin on my wordpress installation and as you can see to the link i provided the videos are appearing on the right side of the lightbox popup and they are not fully displayed.

    Can you please help me to solve this?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Dear NosGR,

    Thanks for reaching out us.
    May we kindly ask you to try to change your current theme to one of default WordPress themes for a few seconds only and check if the issue exists or not?

    Thanks

    Thread Starter George

    (@nosgr)

    Hello,

    Yes i’ve tried it and it worked without a problem!

    How should i try to debug it to my current theme?

    Thread Starter George

    (@nosgr)

    Hello again,

    I’ve managed to solve this by adding this line on my theme’s style.css file:

    .rwd-cont .cont-inner { left: -50%!important; }

    I know it’s not a permanent fix because something is wrong with the theme but it could help others finding any solutions too.

    Dear NosGR,

    Thank you very much for sharing your experience with us and WordPress community.
    We really appreciate your feedback.
    In the case of any questions, feel free to ask.

    Thanks

    Hi,

    I am experiencing this problem too. I’ve implemented the code, and it’s an OK fix, but the issue is that the lables of videos is floating all the way to the left instead of being centered like the video.

    Please click on the link to see what I mean by this.

    http://unlimitedincomeforyou.com/test-2/

    Dear sleekmouse,

    Thanks for sharing your experience with us.
    We would like to kindly mention that on your website jQuery is not defined which can cause a partial dysfunction of the plugin. Please check the console by pressing F12: http://prntscr.com/h83qc0

    Could you, please, get rid of this error and check if the issue still exists or not?
    If yes, please, contact us for the further instructions.
    If no, we will be only happy for that! 🙂

    Thanks

    Hey,

    How am I suppose to get rid of this error? I’m not a developer? I came to you guys for help. I didn’t know I had this error, all i know is that the plugin is not working like how it should be working. And I would prefer it to be working properly.

    Where are the tutorial videos on how to use this plugin? It’s not intuitive enough. I would like to resize the video in Video Style 3. The settings in the General Options is not clear enough.

    http://unlimitedincomeforyou.com/test-2/

    Hey,

    Where’s the support in this forum??

    19 hours and no replies??

    Dear sleekmouse,

    Please try to find
    asse3ts/style/responsive-lightbox.css file

    and replace this part of codes:

    .rwd-view4 .rwd-toolbar .rwd-title {
    width: calc(100% – 340px);
    text-align: left;
    }

    with this one:

    .rwd-view4 .rwd-toolbar .rwd-title {
    width:calc(100% – 340px);
    text-align:center;margin: 0 auto;
    }

    We will wait for your feedback

    Thanks

    Hi,

    I don’t want to overwrite the source files. Can I put this in the Custom CSS section in the WordPress and it will overwrite your files and populate the changes?

    I want to be able to update your plugin without any issues.

    Dear sleekmouse,

    Those changes should be done directly in the plugin’s codes because otherwise the changes will not be applied to the plugin.

    Unfortunately, the changes will be erased when updating the plugin but we will be glad to assist in the case of any issues.

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Half video displaying in the right of the lightbox’ is closed to new replies.