Support » Plugin: Jetpack by WordPress.com » Had to rebuild my site and lost subscribers

  • Resolved colingoldberg

    (@colingoldberg)


    Hi,

    I have had an issue with my wordpress installation, and I have lost my subscribers. I had to basically recreate my site in a new directory. I am unable to reconnect my jetpack in the broken site (getting a fatal memory error) and cannot view my subscriber list. Is it possible to transfer my subscribers to the new install ? The install with subscribers was called ‘Colin Goldberg – Artwork’, and the new install (which is now connected to jetpack) is called ‘Colin Goldberg Artwork’ (no hyphen included to differentiate it in the blog list). I must have tried to reconnect with the old installation, as that title ( ‘Colin Goldberg – Artwork’) is showing up twice in my blog list on WordPress.com. At any rate, the site with a stats history going back past yesterday is the one with the subscribers. Please let me know if it is possible to move my subscribers to my new install, or if the subscribers are in myPhpAdmin somewhere.

    Thanks,
    Colin

    http://wordpress.org/extend/plugins/jetpack/

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