Support » Plugin: 3CX Live Chat » Had to Deactivate Plugin in Avada Crashing Backend

  • tfarino

    (@tfarino)


    Hi,
    Over the last week or so I have noticed that randomly my open WP admin pages will update to the live chat page in your plugin. Even sometimes when I[m updating a page it just goes there. That needs to stop.

    Now, whenever I click on a link in my backend, it goes nowhere. It just spins. However, it did eventually and randomly go to the LIVE CHAT chat page again.

    So, I deactivated the plugin and now, I can click on any link in the backend and continue to design my site.

    I love this product and our company uses the pro version. This is a very disappointing flaw and I’m sure it came out in your most recent update. Can you please patch it.

    Thank you,

    The page I need help with: [log in to see the link]

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  • Plugin Author wpdev3cx

    (@wpdev3cx)

    Hi @tfarino ,
    we are unable to reproduce your case exactly as you described it but in our last release we have solved an issue which may was the source of your problem. Please update your installation to version 9.0.19 and let us know if the issue has been solved.

Viewing 1 replies (of 1 total)
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