Title: Hacking still active?
Last modified: October 26, 2026

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# Hacking still active?

 *  [wiha0webmaster](https://wordpress.org/support/users/wiha0webmaster/)
 * (@wiha0webmaster)
 * [1 week, 6 days ago](https://wordpress.org/support/topic/hacking-still-active/)
 * Last Monday I was victim to the hacking on two of my sites as a user of Updraft
   backup. A new admin user was created and installed malicious plugins on two sites.
   I was able to fix this and went through all the steps the Team Updraft page listed:
   [https://teamupdraft.com/blog/security-incident-october-2026/](https://teamupdraft.com/blog/security-incident-october-2026/)(
   except for reconnecting Updraft Central – I had not done that yet, as the backups
   still showed as live each of my four pages).
 * Today I got a notification on a third site that a new admin was added – with 
   the a similar username (svc5wmkhqxwm; on my other sites it always started with
   svc and the email always ended with [@example](https://wordpress.org/support/users/example/))
 * I was able to login to the page today and delete the user, delete the two plugins,
   restore my plugins folder to what it was on 10/06, and then login to Updraft –
   but I’m wondering if there’s still some error with this plugin that they were
   able to get in? My history plugin shows a known admin created the new user yesterday–
   so they were able to access information to login as that known admin – and then
   create an account for themselves.
 * Are there any other steps I should be taking? Or is there a known second round
   of breach?
 * Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fhacking-still-active%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [isa64](https://wordpress.org/support/users/isa64/)
 * (@isa64)
 * [1 week, 6 days ago](https://wordpress.org/support/topic/hacking-still-active/#post-19055136)
 * Same here.
   1 admin user created on 2 of my sites by malicious plugin (random 
   names).My sites are no longer connected to Updraft Central since October 19th.
   I deleted users and plugin but wonder if Updraft Plus is safe…I’m a premium user
   since a long time and use it on all of my 40 sites.
 *  Thread Starter [wiha0webmaster](https://wordpress.org/support/users/wiha0webmaster/)
 * (@wiha0webmaster)
 * [1 week, 6 days ago](https://wordpress.org/support/topic/hacking-still-active/#post-19055166)
 * [@isa64](https://wordpress.org/support/users/isa64/) Have you contacted support
   as a premium user? I’m not a premium user so I haven’t been able to.
 *  [isa64](https://wordpress.org/support/users/isa64/)
 * (@isa64)
 * [1 week, 6 days ago](https://wordpress.org/support/topic/hacking-still-active/#post-19055175)
 * not yet
   I’m checking my other sites and let you know
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [1 week, 5 days ago](https://wordpress.org/support/topic/hacking-still-active/#post-19056888)
 * Hi,
 * [@isa64](https://wordpress.org/support/users/isa64/) , since you have an active
   Premium licence, please contact us directly through our Premium support form:
   [https://teamupdraft.com/support/premium-support-form/](https://teamupdraft.com/support/premium-support-form/)
   
   Please ensure that you’re running the latest version of UpdraftPlus and that 
   all existing UpdraftCentral connection keys have been removed.We also recommend
   reviewing your administrator accounts, plugins (including must-use plugins), 
   and website files for any remaining suspicious activity. Since unauthorized access
   appears to have occurred again, we strongly recommend working with your hosting
   provider to investigate any possible remaining backdoors or compromised credentials.
   You can find our latest official information and security recommendations here:
   [https://teamupdraft.com/blog/security-incident-october-2026/](https://teamupdraft.com/blog/security-incident-october-2026/)
 * We apologize for the concern this has caused and appreciate your patience while
   the investigation continues.
   Kind regards,Bryle
 *  Thread Starter [wiha0webmaster](https://wordpress.org/support/users/wiha0webmaster/)
 * (@wiha0webmaster)
 * [1 week, 4 days ago](https://wordpress.org/support/topic/hacking-still-active/#post-19057365)
 * [@bcrodua](https://wordpress.org/support/users/bcrodua/) I’m not a premium user,
   but still impacted by this major security incident. I had followed all steps 
   listed on the site – except for relinking my site with updraft central (given
   that your site said all were disconnected – so I was waiting to relink). But 
   even after doing all of those steps, there were still unauthorized users and 
   two bad plugins installed on one of my sites (a different one than the two that
   had previously been impacted). This happened 2 days ago – after you had disconnected
   everything, after I had changed passwords, etc. So how can I know whether this
   security incident is secured? Or what else can I do to protect my site?
 *  Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * (@vupdraft)
 * [6 days, 10 hours ago](https://wordpress.org/support/topic/hacking-still-active/#post-19062259)
 * Hi
 * Please follow the advice in this post: [https://teamupdraft.com/blog/security-incident-october-2026/](https://teamupdraft.com/blog/security-incident-october-2026/)
 *  [motiberman](https://wordpress.org/support/users/motiberman/)
 * (@motiberman)
 * [2 days, 13 hours ago](https://wordpress.org/support/topic/hacking-still-active/#post-19066254)
 * A third site getting the same `svc…` admin pattern usually means something left
   behind (plugin, mu-plugin, or credential) rather than a brand-new Central session.
   Over SFTP, remove every unknown folder under `wp-content/plugins/` and `wp-content/
   mu-plugins/` by deleting the folders on disk — not only from the Plugins screen—
   then remove unrecognized admins and rotate WordPress, hosting, SFTP, and database
   passwords, and shuffle salts in `wp-config.php`. TeamUpdraft’s current checklist
   still applies, including sites that looked clean after the first round: [https://teamupdraft.com/blog/security-incident-october-2026/](https://teamupdraft.com/blog/security-incident-october-2026/)
   Ask your host for access logs around the day the new admin appeared so you can
   see how that known account was used.
 *  [motiberman](https://wordpress.org/support/users/motiberman/)
 * (@motiberman)
 * [2 days, 13 hours ago](https://wordpress.org/support/topic/hacking-still-active/#post-19066255)
 * Treat every site that was ever linked to UpdraftCentral as in scope, not only
   the two that showed the new admin. Delete remaining Central keys from each site’s
   UpdraftPlus Advanced Tools, compare plugins and mu-plugins to a known-good list
   over SFTP, and rotate admin and host credentials even after you disconnected 
   Central. Updating the plugin alone does not remove malware that was already planted.
   As a Premium user you can take private evidence through TeamUpdraft’s Premium
   support form: [https://teamupdraft.com/support/premium-support-form/](https://teamupdraft.com/support/premium-support-form/)

Viewing 8 replies - 1 through 8 (of 8 total)

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 * 8 replies
 * 5 participants
 * Last reply from: [motiberman](https://wordpress.org/support/users/motiberman/)
 * Last activity: [2 days, 13 hours ago](https://wordpress.org/support/topic/hacking-still-active/#post-19066255)
 * Status: not resolved