The Support Forums will be in read-only mode for a scheduled maintenance window on 01 September 2016 14:00 UTC - 20:00 UTC. More information.

Hacked...and completely unsure how to fix it. (6 posts)

  1. mikecthomas
    Posted 3 years ago #

    Running Dandelion 2.6.1 by Pexeto, http://www.mikethomasgraphicdesign.com. My wife's website http://www.nancythomaphotography.com (we looooooooooove long website names...) both got screwed today...we are also not great at website work either. Help?

  2. WPyogi
    Forum Moderator
    Posted 3 years ago #

  3. mikecthomas
    Posted 3 years ago #

    Thanks...I'll slog through how to do this over the weekend.

  4. The Hack Repair Guy
    Posted 3 years ago #

    I know this can get quite technical, but really it's not that crazy hard to work through.

    Alright, so hacker defaced your home page.

    It is likely hacker replaced or removed some pages, so call your host and request they recover your site from backup first.

    Then, once backup recovery completed, log into your control panel and change your:
    - control panel password
    - website FTP password
    - password to all email accounts

    If not sure how, just call the host and have them walk you through each.

    If no backup, then you could always start over and use this a lesson to remember to keep a backup of your website at least every few months in future, and/or use one of the many free daily backup plugins to do so.

    Sadly, there is no quick and easy to fix for a hacked website situation. A hacked site will require someone go through every file, clear out the hacks, and ensure all is locked down nicely to help prevent your site from being hacked again.

  5. sitespeed
    Posted 3 years ago #

    A bit of advice mate, always use security plugins that help to protect from hacking most of the times. 90 % hackers are brute force attempts which could be prevented by keeping a strong password.

  6. karenratte
    Posted 3 years ago #

    These guys replaced your index.php files. Find them all and replace them. Not sure how they got in, perhaps someone else knows their tactics.

Topic Closed

This topic has been closed to new replies.

About this Topic