Support » Fixing WordPress » Hacked website back, but now it’s not fully functional

Hacked website back, but now it’s not fully functional

  • Resolved snowles

    (@snowles)


    5 months ago

    My website (https://wellspringgreens.com) was recently hacked. I worked with the domain host and SiteLock to remove the malware. The site is now back, but not functioning properly. The formatting is generic and the menu is gone. Any help would be greatly appreciated.

    Thanks!
    Les

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • threadi

    (@threadi)

    5 months ago

    Can’t you just have hosting support import a backup? That would be the safest way to get back a working AND mailware-free website.

    Because the view you see at the moment seems extremely strange. If the backend works properly, you can try to reinstall the theme you are using. Change to another one, delete the previous one and reinstall and activate it.

    Thread Starter snowles

    (@snowles)

    5 months ago

    I reinstalled the theme. That worked! Thanks very much.

Viewing 2 replies - 1 through 2 (of 2 total)
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