Hacked and facing 505 error while uploading fresh wp after deleting my site

  • from-denmark

    (@from-denmark)


    9 years, 11 months ago

    Hi every body.
    My site have been hacked and i have to delete all files through C.panel.
    i get 505 error while uploading wp on FTP
    and” Error creating app: mkdir: cannot create directory” while using C-panel for uploading WP.
    My site shows 404 error and i cant even login. I will greatly appreciate if any one can hlep me out. Furthermore i am an amature so any step by step process/method will be much helpful for me.
    regards.

Viewing 1 replies (of 1 total)
  • BenSucuri

    (@rngdmstr)

    9 years, 11 months ago

    You probably don’t need to delete all your files.

    505 error: “The Web server (running the Web site) does not support, or refuses to support, the HTTP protocol version specified by the client (e.g. your Web browser) in the HTTP request data stream sent to the server.”

    Instead of the cPanel file manager try Filezilla.

    As for the mkdir error, it sounds like your FTP user account might not have the necessary permissions to create directories.

    I am not sure, though. This is a bit of a strange problem.

    Have you contacted your hosting provider? They might be able to provide some insight.

Viewing 1 replies (of 1 total)
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