Title: Hack tool, please contact support
Last modified: August 21, 2016

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# Hack tool, please contact support

 *  [shau li](https://wordpress.org/support/users/shau-li/)
 * (@shau-li)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/)
 * Hi, im tryng to recreate my homepage, but just now when i log-in, it says: Hack
   tool, please contact support – WHAT TO DO?! IM NEW TO WORDPRESS TOO! 🙁

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269290)
 * What’s your site URL and have you asked your hosting company??
 * Please don’t yell here (all caps is considered yelling).
 *  Thread Starter [shau li](https://wordpress.org/support/users/shau-li/)
 * (@shau-li)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269412)
 * Im sorry, i was just in panic..but my web is [http://www.bistrokivi.dk](http://www.bistrokivi.dk),
   and my host is one.com.
 *  Thread Starter [shau li](https://wordpress.org/support/users/shau-li/)
 * (@shau-li)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269413)
 * no i haven’t asked them..i didn’t know who i should ask..but i will ask them 
   to hear..
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269428)
 * I don’t see anything like that and your site looks clean on Securi –
 * [http://sitecheck.sucuri.net/results/www.bistrokivi.dk/](http://sitecheck.sucuri.net/results/www.bistrokivi.dk/)
 * So seems like checking with them would be a good first step.
 *  [granivoren](https://wordpress.org/support/users/granivoren/)
 * (@granivoren)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269502)
 * Hi shau li,
 * I have got the same odd problem with my website, have never seen it before. But
   I use one.com too, maybe the answer is there. I will ask them too!
 *  [salvaconnome](https://wordpress.org/support/users/salvaconnome/)
 * (@salvaconnome)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269573)
 * I’m having the same problem with a website. I have hosting in one.com as well.
   Anyone got something resolved?
 * Thanks
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269574)
 * Ask your hosting company.
 *  [yoni1](https://wordpress.org/support/users/yoni1/)
 * (@yoni1)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269582)
 * I have the exact same problem, and using one.com too!
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269583)
 * **[@yoni1](https://wordpress.org/support/users/yoni1/)**: If you require assistance
   then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post),
   please post your own topic.
 *  [yoni1](https://wordpress.org/support/users/yoni1/)
 * (@yoni1)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269584)
 * [@esmi](https://wordpress.org/support/users/esmi/): i’ve already solved it. BTW
   why do i need to open a new topic if we all have the same problem? Isn’t this
   forum to help eachother out?
    The problem i had was a corrupt plugin, so i’ve
   deleted it, created an .htaccess file and now everything is back to normal again.
   I had help from the one.com live chat.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269585)
 * > why do i need to open a new topic if we all have the same problem
 * Because that is how these forums work. Perhaps you need to review the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome)?

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Hack tool, please contact support’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 11 replies
 * 6 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/hack-tool-please-contact-support/#post-4269585)
 * Status: not resolved

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