H5P Points aren’t given

Points all of a sudden stopped being rewarded when completing H5P content. I was playing around with ranks and used this tool:

Tools
Use this button to calculate or recalculate each individual users total balance if you think your users total balances are incorrect, or if you switch from Ranks being based on users current balance to total balance.

Shortly after this is when I noticed the points were not being rewarded. I am thinking maybe this had something to do with it.

Any guidance would be greatly appreciated.

Thanks