Support » Plugin: WORDPRESS VIDEO GALLERY » h.264 mp4 video not displaying on smartphone

  • Resolved NetMonkey

    (@headmonkey)


    I’ve installed WordPress Video Gallery, uploaded (3) h.264 mp4 videos and 1 mp3 audio file into the gallery. They all play correctly on a PC, but not on an android smartphone.

    The phone I’m using is a Samsung Galaxy S5 and I’ve tried to play the files using Firefox browser and Chrome browser for android. Neither one will work.

    They both show an error window that says:

    “Player does not support this video.”

    How can you make the plugin use an html5 player for smartphones and mobile devices? What is the answer here?

    https://wordpress.org/plugins/contus-video-gallery/

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