Support » Requests and Feedback » Gutenberg – promising, but unworkable

  • So, on to updating to WordPress 5.

    I’ve got a new pre-order, for Yu-Gi-Oh! cards, so after the update I go to the Yu-Gi-Oh! page. A new editor, Gutenberg… let’s see now… I want to scroll down to my page, unfortunately I can’t scroll down to the bottom of my page, it breaks somewhere in the middle, unable to scroll any lower.

    Perhaps this will be solved if I convert the page to blocks, unfortunately this is even worse.

    Let’s create a new page using blocks. I’m actually enjoying using blocks, after some initial struggle. I’m thinking: this could make my life easier, until I hit the bottom of the editor, and can’t continue further down.

    While I do have an SEO plugin and a social media plugin right below that, I’m thinking: If I turn these off, perhaps the editor will scroll further down. While it does, it seems that classic WordPress is getting in the way of the editor.

    Conclusion: After enabling my SEO and Social Media plugin I found I needed to set them up all over again. I wasn’t planning to do that, and researched a way to get the old editor back. After that I contacted my hosting company to restore the nightly backup.

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  • Moderator James Huff


    Volunteer Moderator

    Hm, that doesn’t sound like a desired experience, though it’s not one I’ve run into, so let’s rule-out a few things first to get to the bottom of this.

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Also without ‘throwing away’ all settings for the affected plugins? This is the main trouble I ran in to when disabling plugins.

    Moderator James Huff


    Volunteer Moderator

    If you use the Health Check plugin’s Troubleshooting Mode, you definitely won’t have to worry about any data loss.

    (Normally you shouldn’t lose any data by deactivating plugins either, but some developers do like to clear option on Deactivate rather than Delete for some reason.)

Viewing 3 replies - 1 through 3 (of 3 total)
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