Gutenberg error with when plugin is active

  • Resolved jldjld

    (@jldjld)


    2 years, 2 months ago

    Hello,

    I encounter this error when I activate exametrics specifically on Gutemberg custom post types. I deactivated other plugins and I don’t encounter this behaviour

    I am on WP 5.8.2 version

    TypeError: Cannot read properties of undefined (reading '_mi_skip_tracking')
    at render https://www.mywebsite.com/app/plugins/google-analytics-dashboard-for-wp/assets/gutenberg/js/editor.min.js?ver=7.3.1:6:74416
at we (https://www.mywebsite.com/wp/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:84:293)
    at zj (https://www.mywebsite.com/wp/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:226:496)
    at Th (https://www.mywebsite.com/wp/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:152:223)
    at tj (https://www.mywebsite.com/wp/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:152:152)
    at Te (https://www.mywebsite.com/wp/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:146:151)
    at https://wwww.mywebsite.com/wp/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:61:68
    at unstable_runWithPriority (https://www.mywebsite.com/wp/wp-includes/js/dist/vendor/react.min.js?ver=16.13.1:25:260)
    at Da (https://www.mywebsite.com/wp/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:60:280)
    at Pg (https://www.mywebsite.com/wp/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:61:14)

    Whenever I try to edit a custom post I have an ‘recovery attempt’ popin appears when I click on recovery it shows a white screen.

    I am not sure but it looks similar to an saw on monster insight thread ‘White Screen on Gutenberg’

    • This topic was modified 2 years, 2 months ago by jldjld.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Michelle D.

    (@devmich)

    2 years, 2 months ago

    Hi @jldjld,

    Thanks for reaching out about this. I’m so sorry for the trouble.

    Out of curiosity, what version of ExactMetrics do you have installed on your website? Have you tried updating your ExactMetrics version to the latest 7.3.2?

    If you are using the latest version and you are still experiencing this error, would you be able to reach out to us at https://www.exactmetrics.com/lite-support/ so our support team can help look into what’s going on there?

    Thanks so much!

    Thread Starter jldjld

    (@jldjld)

    2 years, 2 months ago

    Hello @devmich,

    Thank you for your answer, I tried different versions of exametrics, from 7.3.0 to 7.3.2 and still have the same behaviour.

    I am on a multisite environnement, I tough it might be an issue with caching plugin as I have wp rocket installed, but when I deactivate it, I still have the issue. Is there issues regarding cache on gutengerg ?

    Ok I am reaching out to the support,

    Thank you,
    Have a nice day,

    • This reply was modified 2 years, 2 months ago by jldjld.
    Thread Starter jldjld

    (@jldjld)

    2 years, 2 months ago

    We found the problem, it was a conflict with varnish cache, file was added but not activated in back-office, with Exametrics on it now works ! thank you for your support service !

    Plugin Support Michelle D.

    (@devmich)

    2 years, 2 months ago

    Hi @jldjld,

    Awesome! I appreciate the update. I’m glad we could help resolve the issue 🙂

    Have a great weekend!

Viewing 4 replies - 1 through 4 (of 4 total)
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