Support » Plugin: Gutenberg » Gutemberg do not save pages

  • Resolved angatti

    (@angatti)



    I’m having problems saving/updating pages on Gutenberg. Either “Publishing failed” or” Updating failed”
    I tried either in publishing a new page or modifying an existing one.
    When I try using preview it just freezes on
    please wait….
    Generating preview
    and nothing happens

    I’m obliged to skip Gutenberg and use the classic editor and it works as usual.

    WP 4.9.8–it_IT
    Gutemberg Version 3.9.0
    theme Appointment Red Version: 1.1.7
    Firefox version 62.0.3 64 bit

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Marius L. J.

    (@clorith)

    Hi,

    Would you be able to check your logs when you get this error? If your host provides a control panel of some sorts, there’s usually a dedicated link or button to view the error log, the content of which I think would help us identify the reason for this in your case.

    angatti

    (@angatti)

    Some additional info
    PHP: 5.6.32
    Perl: 5.010001
    Ruby: 2.3.3
    Python: 2.6.6

    No error in the log file

    On the left of the create page in wp there is the message “Aggiornamento fallito”

    Moderator Marius L. J.

    (@clorith)

    What about in your JavaScript console? As there must be an error somewhere if something is failing.

    And just to be on the safe side, does this happen with a default them (such as Twenty Seventeen) and no other plugins but Gutenberg running?

Viewing 3 replies - 1 through 3 (of 3 total)
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