Support » Plugin: PayPal for WooCommerce » “Guests” Unable to procced to checkout Paypal Express- redirect back to cart

“Guests” Unable to procced to checkout Paypal Express- redirect back to cart

  • Resolved almgreen

    (@almgreen)


    3 years, 9 months ago

    Since your last update 6 days ago, we had to deactivate your plugin, due to the following issues

    1) Guests can’t checkout using “paypal express” they gets redirected back to cart
    2) Logged in users can checkout and it works as expected.

    We confirmed API user, password and signature, nothing in the debug logs that would shed light on this issue.

Viewing 9 replies - 1 through 9 (of 9 total)
  • lizkas929

    (@lizkas929)

    3 years, 9 months ago

    I am having this issue as well.

    Thread Starter almgreen

    (@almgreen)

    3 years, 9 months ago

    Yes, i took it a step further… We tested this plugin on a fresh install of WordPress & Woo default theme no mods, nothing crazy… still not working

    Plugin Contributor angelleye

    (@angelleye)

    3 years, 9 months ago

    Thanks for the feedback. We’ll look into this and make necessary adjustments in 1.4.5 that we’re working on now. I’ll be sure to update you here as soon as this is fixed in GitHub in case you want to grab it early from there.

    Plugin Contributor angelleye

    (@angelleye)

    3 years, 9 months ago

    @almgreen, can you please apply this update manually: https://github.com/angelleye/paypal-woocommerce/archive/release.zip. You’ll want to make sure and overwrite the existing plugin files, of course.

    That should resolve the other issue you were having, and I think it may resolve this as well. If you could verify that would be great!

    Plugin Contributor angelleye

    (@angelleye)

    3 years, 6 months ago

    @almgreen, we never heard back from you on this, and per our testing it’s working as expected. As such, I’m going to mark this as resolved, but please respond if you’re running our latest release and still having issues.

    cbubny

    (@cbubny)

    3 years, 3 months ago

    We’re running the most recent version of wordpress, woocommerce and just updated your plugin and we’re experiencing this issue as well. Guests cannot checkout (redirects to cart) but logged-in users are able to checkout just fine.

    Plugin Contributor angelleye

    (@angelleye)

    3 years, 3 months ago

    @cbubny, how do you have the WooCommerce settings for guest checkout configured?

    apavlov2

    (@apavlov2)

    3 years, 1 month ago

    Hi,

    I’m experiencing this issue too.

    WooCommerce – 3.2.6
    PayPal for WooCommerce – 1.4.7.2 (Today’s update)

    I have enabled ‘Enable guest checkout’ and ‘Force secure checkout’.
    I have enabled the Gateway and it works as expected for logged users.

    Please let me know what further information you need to troubleshoot the issue.

    Plugin Contributor angelleye

    (@angelleye)

    3 years, 1 month ago

    Anybody having this issue as of now, please submit a ticket here so that we can work with you more directly on this. We’ll need to try and troubleshoot from your site as we are not able to reproduce this on our test sites.

    Please make sure to reference this thread when you submit the ticket. We’ll get you taken care of!

Viewing 9 replies - 1 through 9 (of 9 total)
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