Support » Plugin: WP Support Plus Responsive Ticket System » Guests Can’t Submit A New Ticket

  • Hi There,

    I have the latest version of your plugin and the latest version of WordPress. I’m experiencing issues with guest tickets. When a guest tries to submit, the page seems to load something, but just refreshes and wipes the information that was input into the form. No actual ticket is submitted.

    Whenever I try and do this as the site admin, it works just fine. Any idea on how to fix this?

    Thank You,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Update: I thought the submission I made as admin went through email notifications, but I didn’t receive any notification. The ticket was created in the WordPress backend, but no notification went out even though I’ve entered several email addresses as recepients. Please help,

    I experienced the same problem.

    Ticket was NOT created in the backend!!!

    Plugin Author Pradeep Makone


    Hello guys,

    This issue has been fixed in latest version. Please update your WP Support Plus to version 7.1.4

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Guests Can’t Submit A New Ticket’ is closed to new replies.