Title: Guest cannot pay
Last modified: November 19, 2021

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# Guest cannot pay

 *  Resolved [bestcoaching](https://wordpress.org/support/users/bestcoaching/)
 * (@bestcoaching)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/guest-cannot-pay/)
 * When a guest user wants to pay,
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fguest-cannot-pay%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/)
 * (@oaoyadeyi)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/guest-cannot-pay/#post-15086619)
 * [@bestcoaching](https://wordpress.org/support/users/bestcoaching/)
 * For this, you can enable Guest Checkout in WooCommerce. This option is located
   under WP Admin → WooCommerce → Settings → Accounts & Privacy. Please see the 
   screenshot below for reference: [https://i.ibb.co/sjPj17F/guest.png](https://i.ibb.co/sjPj17F/guest.png)
    -  This reply was modified 4 years, 9 months ago by [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/).
 *  Thread Starter [bestcoaching](https://wordpress.org/support/users/bestcoaching/)
 * (@bestcoaching)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/guest-cannot-pay/#post-15093627)
 * Thanks for the reply
 * We already tried that option, but this is the error that keeps happening: [https://vimeo.com/647571361/99865dbfe7](https://vimeo.com/647571361/99865dbfe7)
 * We tried to save changes after the option is activated but the changes are not
   saved.
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/guest-cannot-pay/#post-15097709)
 * Hi [@bestcoaching](https://wordpress.org/support/users/bestcoaching/),
 * Thanks for sharing a video to show what’s happening on your WooCommerce settings
   not being saved.
 * This kind of problem is typically caused by a conflict with your theme or with
   another plugin. The best way to determine this is to:
    - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/)
    - Disable all plugins except for WooCommerce
    - Repeat the action that is causing the problem
 * If you’re not seeing the same behavior after completing the conflict test, then
   you know the problem was with the plugins and/or theme you deactivated.
 * Reactivate the theme first and check again. Then, go on and reactivate your other
   plugins one by one, testing after each, until you find the one causing conflict.
 * You can find a more detailed explanation on how to do a conflict test here:
 * [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
 * Please make sure you have a backup in place of your site and database. You could
   consider using a service like Jetpack. If something goes wrong, it’s nice to 
   know that you can restore your site to the previous state.
 * Thanks!
 *  [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * (@rainfallnixfig)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/guest-cannot-pay/#post-15119847)
 * Hi there,
 * We’ve not heard back from you in a while so I’ll go ahead and mark this thread
   as resolved. Hopefully, you were able to find a solution to this issue.
 * If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Guest cannot pay’ is closed to new replies.

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## Tags

 * [payment error](https://wordpress.org/support/topic-tag/payment-error/)
 * [settings error](https://wordpress.org/support/topic-tag/settings-error/)

 * 4 replies
 * 3 participants
 * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/guest-cannot-pay/#post-15119847)
 * Status: resolved