GTM plugin potentially blocks API connetct with Plentymarkets

  • Resolved Piotr Szcześniak

    (@piotrszczesniak)


    2 years, 7 months ago

    Hey, just recorded a couple of instances that when the GTM plugin is on REST API connection with Plentymarkets does not work.

    Anyway to check what’s the issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    2 years, 7 months ago

    Hi,

    Do you have any log of the REST communication?
    What REST API commands are invoked during communication?

    Thread Starter Piotr Szcześniak

    (@piotrszczesniak)

    2 years, 7 months ago

    Hello,

    Plentymarkets uses Read/Write Woocommercer REST API.
    We don’t have any logs on Plentymarkets.

    Here’s a description of the connection between Plentymarkets and Woocommerce: https://marketplace.plentymarkets.com/en/woocommerce_5102.

    Any ideas?

    Plugin Author Thomas Geiger

    (@duracelltomi)

    2 years, 7 months ago

    Hi,

    I just created a new WooCommerce REST API key on my sandbox site and used 3 API endpoints:
    – listing orders
    – listing products
    – querying one product

    All went well without any error message.

    If you can provide more details on which REST API endpoint is failing and perhaps any error message, I am more than happy to investigate and if necessary, fix any bugs.

    Thread Starter Piotr Szcześniak

    (@piotrszczesniak)

    2 years, 7 months ago

    Hi Tomas, thanks a lot for checking this out.

    As it turned out the Plentymarkets platform also has its own plugins – what I wasn’t aware of – that need to be updated. The plugin to utilize Woocommerce API was outdated and update to the latest version solved the issue.

    Thank you once again!

Viewing 4 replies - 1 through 4 (of 4 total)
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