• Resolved geea

    (@geea)


    Hi!

    If we use the Grid widget, it only displays black placeholders. The shortcode displays images, but it displays all 20 images, it doesn’t take the number of rows and columns from the Settings (3 rows x 3 columns).
    PS: The widget doesn’t work even it there isn’t another instance such as the shortcode.

    • This topic was modified 8 months, 1 week ago by geea.
    • This topic was modified 8 months, 1 week ago by geea. Reason: moved the widget & shortcode to another page for testing

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author mediabeta

    (@mediabeta)

    Thanks @geea to have contacted us.
    Does the widget alone, without shortcode, work?
    Have you tried to test Grid widget and Carousel shortcode?

    Please, let us know this information for a better troubleshooting

    geea

    (@geea)

    Thanks for the reply, @mediabeta

    The Grid widget alone, without shortcode, doesn’t work.
    The Grid and Carousel shortcodes work.
    The Carousel widget works.
    Only the Grid widget displays the black placeholder images.

    Plugin Author mediabeta

    (@mediabeta)

    Thanks @geea
    Are you using “A3 Lazy Load” plugin?

    geea

    (@geea)

    Yes, you are right, it appears to be a conflict with the “A3 Lazy Load” plugin, once I deactivate it, the widget shows up just fine.

    Thanks a lot for your help, @mediabeta !

    Plugin Author mediabeta

    (@mediabeta)

    @geea Thank you for your feedback! We are happy that you solved!

    Now if you GENUINELY like the plugin and the support that we gave you, then it would be a HUGE help if you leave a rating & review. It might seem insignificant, but it helps more than you might think.

    Please left a review here: https://wordpress.org/support/plugin/enjoy-instagram-instagram-responsive-images-gallery-and-carousel/reviews/

    Cheers

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Grid widget shows only black placeholders’ is closed to new replies.