Title: Grid Layout Not Working
Last modified: August 21, 2016

---

# Grid Layout Not Working

 *  Resolved [rahjaahmina](https://wordpress.org/support/users/rahjaahmina/)
 * (@rahjaahmina)
 * [12 years ago](https://wordpress.org/support/topic/grid-layout-not-working/)
 * When indicating to layout, product pages into a “Grid” layout I am unable to 
   get the layout to do so. I have tried just about everything, including widening
   the WP skin layout. Seems I have lost the ability even though it is a Gold cart,
   to get the premium support so please, let me know.
 * [https://wordpress.org/plugins/wp-e-commerce/](https://wordpress.org/plugins/wp-e-commerce/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [pshco](https://wordpress.org/support/users/pshco/)
 * (@pshco)
 * [12 years ago](https://wordpress.org/support/topic/grid-layout-not-working/#post-4996899)
 * I am having the same problem. I purchased the Gold Cart for the Grid view feature
   but I only have list view available. Grid view is not a selectable option.
 *  [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [12 years ago](https://wordpress.org/support/topic/grid-layout-not-working/#post-4996904)
 * **[@rahjaahmina](https://wordpress.org/support/users/rahjaahmina/)** If you own
   Gold Cart please use your API key to request a support member review your store
   for problems. Visit this page [http://getshopped.org/resources/premium-support](http://getshopped.org/resources/premium-support)
 * **[@pshco](https://wordpress.org/support/users/pshco/)** Please do not post on
   topics saying “you have the same problem” In fact judging from the OP you do 
   not have the same problem at all. the OP indicates Grid View is available but
   they are having layout problems. You indicate you do not have the grid view option
   available this is completely different. It’s always best to open your own topic.
   We have found an extremely high percent that say they have “the same problem”
   do not ever have the exact sam problem even when they are seeing *SIMILAR* issues.
 * That being said….
 * Please make sure you have activated Gold Cart using your API key. This is done
   in your WordPress admin my clicking **DASHBOARD > STORE UPGRADES**
 * 1. go to your wordpress admin
    2. go to DASHBOARD > STORE UPGRADES 3. Enter your
   NAME AND API KEY
 * Documentation here [http://docs.getshopped.org/documentation/activating-your-gold-cart/](http://docs.getshopped.org/documentation/activating-your-gold-cart/)
 *  Thread Starter [rahjaahmina](https://wordpress.org/support/users/rahjaahmina/)
 * (@rahjaahmina)
 * [12 years ago](https://wordpress.org/support/topic/grid-layout-not-working/#post-4996905)
 * [@edward](https://wordpress.org/support/users/edward/) I did own a Gold Cart 
   however the API key is no longer ‘valid’ which I believe you are telling me that
   I need to pay for another updated version of it? Just clarifying…
 *  [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [12 years ago](https://wordpress.org/support/topic/grid-layout-not-working/#post-4996906)
 * [@rahjaahmina](https://wordpress.org/support/users/rahjaahmina/)
 * It sounds like you’ve already used your complimentary API support token for another
   topic? If this is true you can purchase support tokens for additional topics 
   at the website.
 * [http://getshopped.org/premium-upgrades/exclude-marketplace/premium-support-token/](http://getshopped.org/premium-upgrades/exclude-marketplace/premium-support-token/)
 * Each token is valid for a single support topic.
 * If you’re having trouble with layout it’s almost always due to theme CSS. I would
   advise the following to test.
 * 1. Disable any NON Store WPEC plugins
    2. Switch to a default wordpress theme
   such as 2010 -2012 3. Clear the store Theme Cache by going to SETTINGS > STORE
   > PRESENTATION (tab). It will be in the right column part way down the page. 
   DO not skip this step or you may not clear the problem you are seeing. 4. Test
   your store.
 * Grid View at tomes does require some CSS tinkering to look best depending on 
   the theme you have decided to use. This is common since all themes have different
   widths to their content blocks and also have CSS such as margins and padding 
   that can interfere with the Grid CSS.
 * Regards
    Edward
 *  [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [12 years ago](https://wordpress.org/support/topic/grid-layout-not-working/#post-4996907)
 * PS Let me know what versions you are running
 * WordPress
 * WPeCommerce
 * Gold Cart

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Grid Layout Not Working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg)
 * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/)

## Tags

 * [grid](https://wordpress.org/support/topic-tag/grid/)
 * [product page](https://wordpress.org/support/topic-tag/product-page/)

 * 5 replies
 * 3 participants
 * Last reply from: [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/grid-layout-not-working/#post-4996907)
 * Status: resolved