Greyed out sections in Pro version

  • Resolved atfpodcast

    (@atfpodcast)


    2 years, 6 months ago

    In my dashboard is says Your database prefix is set to the default ‘wp_’. and when I go there it is on. Also thre are greyed out sections in wsetup. I have nnot renewd my license but before it expired areas were greyed out and when I sent a note via premiere support field it would choke. Please advise. I am using the latest plugin and latest wordpress on enganced hosting with godaddy.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jarno Vos

    (@jarnovos)

    2 years, 6 months ago

    Hi @atfpodcast,

    Perhaps the first notice is still ‘cached’ after you’ve already enabled the feature. You can always dismiss these notices individually, by clicking the “X” behind the notice.

    If a specific field is greyed out in the plugin’s settings, for example, one of the recommended Security Headers; this means that Really Simple SSL detected that the header is already being set elsewhere.

    So you can’t enable it in Really Simple SSL as well, as it would result in a duplicate header. As soon as that ‘other’ header is no longer detected, you can configure it in Really Simple SSL.

    Kind regards, Jarno

    Thread Starter atfpodcast

    (@atfpodcast)

    2 years, 6 months ago

    i tried to send a message via the support section of the pro plugin but ut would send and over and over looping and you see a captcha box and cant click it.. Very odd.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    2 years, 6 months ago

    @atfpodcast can you use the direct email instead?

    support(at)really-simple-ssl.com

    Thread Starter atfpodcast

    (@atfpodcast)

    2 years, 6 months ago

    Eveen if my license has expruired?

Viewing 4 replies - 1 through 4 (of 4 total)

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