Support » Fixing WordPress » Grey Screen Issue

  • Hello,

    When I login to WordPress I can see all my pages and post in the dashboard but when I click on them to edit them the screen is completely grey? Im using BeTheme with the visual composer. Dose anyone have any idea whats wrong or how to fix it?

    Any ideas would be great 🙂

    Thanks in advance

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  • If you are not getting any output in the admin, the most likely cause, I think, would be a PHP error. If this is on a host with CPanel, you can probably go in to the File Manager and look for a file called error_log in the site directory. If you look at the most recent log items after getting the error, this should give you a hint on where to look.

    In a situation like this, I would suspect a plug-in issue. You won’t be able to disable the plug-in if you don’t have access to the WordPress admin, of course, so you may be able to turn off any problem plug-ins through the database:

    https://www.siteground.com/kb/how_to_disable_all_wordpress_plugins_directly_from_database/

    Good luck!

    Scott

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