Support » Plugin: hCaptcha for WordPress » Green check mark and Invalid Captcha warning

  • Hello,

    I have noticed one weird “status” in hCaptcha.

    1. When I check completly invalid pictures, hCaptcha will show me status “Please try again”. It is OK, and I understand this status and works as should.
    https://ibb.co/6tmC1WN

    2. When I check valid pictures, hCaptcha will show “Green check mark status”. That is also OK, what I understnad.
    https://ibb.co/C6fZ6LV

    3. Third status is really weird and should be repaired. And it occurs just sometimes:
    — I check valid pictures (or I think, they are valid)
    — hCaptcha will show “Green check mark status” (all looks good)
    — After click on Log in, weird status “Invalid Captcha” appear
    — There was not any pause between “Check captcha” and “Log in”, so the session of captcha should not expire.
    https://ibb.co/GP4ZyPL
    This is really weird, because if it showed “green” status, why now is “red” and also not in captcha, but above wordpress form?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author hcaptcha

    (@hcaptcha)

    Hi, can you supply some more details? Which page/plugin is this on?

    If the green check appears, it means the hCaptcha service verified you. The “Invalid Captcha” message is probably coming from some kind of double-use or other backend flow oddity.

    Plugin Contributor kaggdesign

    (@kaggdesign)

    I was unable to reproduce it. Please confirm that you have the same on a clean WP site without plugins with a standard theme.

    I have the same thing. A green check mark appears, but after pressing the button, the inscription “Incorrect captcha” appears and registration does not take place: https://levelcash.ru/registration/

    Plugin Contributor kaggdesign

    (@kaggdesign)

    @level20121970 я не вижу сообщения “incorrect captcha”. Зато вижу многочисленные ошибки в консоли, которые могут препятствовать правильному выполнению кода. Отключите ВСЕ плагины, кроме BuddyPress и hCaptcha, смените тему на стандартную и попробуйте.

    Thread Starter Miroslaus Xtrodinarius

    (@xtrodinary)

    As I found, this sometimes happens on websites, where Google reCaptcha was before added through All in One WP Security.

Viewing 5 replies - 1 through 5 (of 5 total)
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