Support » Plugin: Simply Schedule Appointments – WordPress Booking Plugin » Great support people!

Great support people!

  • Deb

    (@debhallett)


    5 months, 2 weeks ago

    I had some trouble getting things going and working the way I wanted them, but the customer support team is amazing (special thanks to Natalie G, she was super helpful and patient with me!).
    There *was* an error in their documentation, but – I recommend double-checking the integration services/subscriptions you need on both ends. They were very professional in apologizing and promising to update the error, so I will be vague; hopefully, they do update it ASAP.

    • This topic was modified 5 months, 2 weeks ago by Deb. Reason: issue was fixed fast!
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  • Plugin Contributor Simply Schedule Appointments Support

    (@simplyscheduleappointments)

    5 months, 2 weeks ago

    Hello @debhallett, thank you for the kind words, and we’re glad to hear we could help you set up the plugin!

    Again, we apologize for the confusion with the integration guides. We went back and updated our guides today. Unfortunately, we can’t always keep track of our partner’s pricing plans and what features they include in each tier 🙁

    We hope you can reconsider the dropped star. But if not, we’re grateful for the review. Feel free to reach out for anything else!

    Thanks,
    SSA Team

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