Support » Plugin: InfiniteWP Client » Great support, great tool

  • bwintx


    I have used InfiniteWP for two years to manage a growing number of websites for my employers and it’s saved me a ton of trouble. I specifically want to mention InfiniteWP’s excellent support in a particular case. A few weeks ago, our account expired — long story, but we’d had a change of personnel and the “please renew” email wasn’t getting seen in time by the New Person With The IT Department Credit Card. When he did try to renew, he accidentally created a **new** account rather than renewing the **old** one, and so some particularly important backup settings were no longer recognized. I explained the situation to IWP Support and asked if the new account setup could be changed to being a renewal of the old account (and, mind you, this was **weeks later**). IWP Support cheerfully did that and now I’m back to normal, including those settings I needed so badly. Great support, great tool for managing your WordPress sites! Five stars.

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