Title: Great Support…
Last modified: August 21, 2016

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# Great Support…

 *  Resolved [wp_ho](https://wordpress.org/support/users/wp_ho/)
 * (@wp_ho)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/great-support-92/)
 * …for a paying user! After one week no Answer to my last question. Besides the
   performance of the chat has become really bad. There are lags for more than a
   minute and some messages never appear at all.
 * I am really disappointed of that!!! The chat has so many great features but at
   the moment I would not recommend it.
 * [http://wordpress.org/plugins/barc-chat/](http://wordpress.org/plugins/barc-chat/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [wp_ho](https://wordpress.org/support/users/wp_ho/)
 * (@wp_ho)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/great-support-92/#post-4232678)
 * I found out now that using iron/chrome resolves the problem with the bad performance.
   I was using FF before.
 * So forget about my comment above…it is not the chat it was my browser.
 * But still no answer… ok, i am not longer disappoitnted that much 😉
 *  Plugin Author [barcinc](https://wordpress.org/support/users/barcinc/)
 * (@barcinc)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/great-support-92/#post-4232691)
 * Hey really sorry about that. I believe I responded to your email earlier.
 * We’re working on the performance. Part of it has to do with upgrading our servers
   because of the recent influx of activity.
 * I responded to your other questions 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Great Support…’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/barc-chat_a6cbed.svg)
 * [Barc Chat](https://wordpress.org/plugins/barc-chat/)
 * [Support Threads](https://wordpress.org/support/plugin/barc-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/barc-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/barc-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/barc-chat/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [barcinc](https://wordpress.org/support/users/barcinc/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/great-support-92/#post-4232691)
 * Status: resolved