Great support

  • Marcus Abrahamsson

    (@cobraeyes)


    1 month ago

    Had some strange issues with custom attendee fields not beeing save to order when using Events Tickets Plus and Woocommerce integration. I had to go this was cuase I needed an offline (invoice) payment gateway, would really like to see this option for Tickets Commerce. Chatted with Marta Kozak, gave her access to a staging site and she really dug in to this. Going above and beyond. The issue was strangely fixed by resetting the Avada theme options. Donno what caused this but it worked on dev URL but after deploying site to production domain it stopped working.

Viewing 1 replies (of 1 total)
  • Plugin Support tristan083

    (@tristan083)

    4 weeks, 1 day ago

    Hi @cobraeyes ,

    We’re so glad to hear that Marta was able to help you resolve the issues with your custom attendee fields on your Events Tickets Plus and WooCommerce integration. It sounds like quite a puzzle, especially with the difference between your dev and production environments! Marta and the rest of our team are always happy to dig in and help untangle these kinds of unique situations. We love hearing that she went above and beyond to get you back on track.

    We also really appreciate your feedback about wanting an offline payment gateway option for Tickets Commerce. That’s valuable insight, and we’ll definitely pass it along to our product team for consideration. Your input helps us make our products even better.

    Thanks again for being a valued customer and for sharing your positive experience!

Viewing 1 replies (of 1 total)
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