Thank you for the positive feedback! We’ll continue working hard to improve our support system.
Please rest assured, all your inquiries will be addressed!
Hello @cugli20,
Could you provide the IDs of the open tickets so I can check their status?
Kind regards
Hello!
For example, I have this #Z93816 that is closed, but the issue is still active and I don’t know when will be fixed. I have many words that I need to change via loco translate but changes are not applying, so I can not launch my project.
Hi,
All of your tickets have been replied to. Could you please check them?
If you need any further assistance regarding the case, feel free to reach out through the tickets.
Best regards
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This is one of the best support teams I’ve ever dealt with. My calculator broke after an update, and it turned out that a completely different plugin was causing the issue. The support team responded quickly, fixed everything themselves, and sent me a detailed report explaining what exactly caused the problem.
I was really impressed with the level of support. I highly recommend this calculator to everyone.
The only downside is that it doesn’t support BLIK payments in Poland — but apart from that, everything about this calculator is amazing!
Hi @cleancat
We really appreciate your insigths.
Would you mind leaving your insight in separate review through following link – https://wordpress.org/support/plugin/cost-calculator-builder/reviews/#new-post
With regards
