Great Support!
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The AddToAny people responded – promptly – to my forum post looking for troubleshooting tips, and they hit the nail on the head. I had spent a lot of time trying to figure out why the icons were not displaying properly, and they were immediately able to spot a conflict with the javascript in our theme; even identifying the exact bit of code that was causing the conflict.
Most other plugin support staff would have resorted to the generic “try disabling all of your other plugins and using the default theme.” But these folks went the extra distance to find the one js file that contained the conflict, examine it, and direct me to the specific line of code that caused the problem!
You’ve got to love the WordPress community for generosity like that! Thank you, AddToAny, you folks are wonderful.
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