• Update #2

    It’s been an exciting 24 hours from getting the best customer support, to experiencing some of the least attentive customer support, and then people at Sendinblue making it right again.

    With that said, solid product for my use cases. Will definitely considering them when I have the volume to go paid.

    Lower end customer support needs training to match the high bar set by their colleagues. Don’t use canned responses, and actually read what the customer has inquired about.

    • This topic was modified 9 months, 2 weeks ago by heresjonnie. Reason: new updates
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  • Plugin Author Sendinblue

    (@neeraj_slit)

    Hello @heresjonnie,

    Thank you for your positive feedback! We are very happy to hear that you are enjoying our platform and appreciate you taking the time to share your thoughts.

    If there is anything you need please don’t hesitate to create a support ticket through your account or email us at support@sendinblue.com at any time, we are here to help!

    Best regards,
    Sendinblue Customer Care

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  • The topic ‘Update #2 – Solid Product’ is closed to new replies.