Support » Plugin: Autoptimize » Great product, fantastic support

  • Used Autoptimize for almost a year with great PageSpeed results. Suddenly my site lost Google rankings and I tracked the problem down to loss in PageSpeed Insight score – as low as 25!
    Tried adding the CriticalCSS Powerup but found out that AO wasn’t aggregating the CSS files.
    After contacting AO support and discussing the issue with Frank and also my webhost helpdesk, I found out that my webhost recently implemented a built-in SiteSpeed feature that already does the same things as AO and blocks AO from doing the same thing again. It is a feature that cannot be removed without breaking my site so I’m stuck with it. Although it does give decent results on PageSpeed now with AO removed.
    Frank was exceptionally helpful throughout the trouble-shooting process and I’m disappointed that I have to delete Autoptimize just because my webhost doesn’t give me a choice.
    I would like to have tested the results of one vs the other to see which gives better results. If I change my webhost in the future, I will reinstall AO.

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